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Gartner Peer Insights: Voice of the Customer for Privileged Access Management

ARCON is delighted to announce that we have been recognized as the Customers’ Choice in the 2022 Gartner Peer Insights ‘Voice of the Customer’: Privileged Access Management!

ARCON has now received this recognition for the third year running. Thank you, customers, for all your support and trust. 

We would also like to thank our sales, pre-sales and marketing teams, support team, quality assurance team, account management team, implementation team, and the product development team for making it possible. Our global partners deserve a round of applause as well for this recognition. 

This recognition, we believe, emphasizes the fact that ARCON is a customer-centric company. 

ARCON is proud to receive the Customers’ Choice badge

Gartner Peer Insights Customers’ Choice distinction is denoted with a badge. This badge is given to those vendors that meet or exceed both the market average Overall Rating and the market average User Interest and Adoption.

With a staggering 88% of customers willing to recommend ARCON, we are recognized as a Customer’s Choice for enterprises of all sizes (Large – 1B to 10B USD annual revenue, Midsize – 50M to 1B USD annual revenue) with a highlight on our dominance in serving Midsize Enterprises.

Industry-wise, ARCON is awarded the industry-agnostic Customer’s Choice award for our outstanding work in BFSI, Government, Healthcare, Logistics, Utilities and many other industries with a special mention for the preference of ARCON solutions within the Finance Industry.

Additionally, ARCON’s global clientele are all proponents of our solutions as we have been recognized as a proud Global Customer’s Choice with our standout regions being the APAC region, EMEA region and the Northern American regions. 

What is Gartner Peer Insights ‘Voice of the Customer’

According to Gartner, “Peer Insights is a free peer review and ratings platform designed for enterprise software and services decision makers. Reviews go through a strict validation and moderation process in an effort to ensure they are authentic”. 

The “Voice of the Customer” is a document that synthesizes Gartner Peer Insights’ reviews into insights for IT decision makers. Gartner adds about this review: “This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process, as it focuses on direct peer experiences of implementing and operating a solution. In this document, only vendors with 20 or more eligible published reviews (and 15 or more ratings for “Capabilities” and “Support/Delivery”) during the specified 18-month submission period are included in Gartner peer review and ratings platform included only those PAM vendors. In the PAM market, Gartner Peer Insights has published 1,525 reviews and ratings in the 18-month period ending 31 October 2022. Only those end-users’ reviews whose organization’s annual revenue exceed $50M were included in the methodology.”


Gartner Peer InsightsTM ‘Voice of the Customer’: Privileged Access Management, by Analysts: Peer Contributors, December 2022

The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. 

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates.

Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark, and PEER INSIGHTS is a registered trademark , of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

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