Managing privileged access across a large, distributed IT environment is a major challenge for financial institutions. A leading private sector bank in India faced growing security, compliance, and governance risks as administrative credentials were shared across teams, privileged sessions lacked monitoring, and audit visibility was limited.
To strengthen control over remote endpoint administration, the bank deployed ARCON Global Remote Access (GRA), enabling secure, role-based access to critical systems without exposing administrative credentials. The solution introduced centralized session monitoring, video recording, audit trails, and seamless Active Directory integration — helping the bank establish stronger governance while improving operational efficiency.
Key Highlights:
- 150,000+ Windows and macOS endpoints secured
- 900+ Helpdesk and administrative users onboarded
- Centralized monitoring and recording of privileged sessions
- Role-based access controls with AD integration
- Improved compliance with RBI guidelines and PCI DSS requirements
- Reduced insider threats and credential-sharing risks
Read the case study to learn how ARCON helped one of India’s largest banking institutions transform remote IT administration into a secure, auditable, and scalable process.
